About City Centre Park

SPORTASSIST
SportAssist is a Langford-based, non-profit organization committed to the goal of keeping sport affordable and accessible to youth in our community, enabling everyone wanting to participate in an organized sport with the means and opportunity to do so. Let no child be left on the sidelines!

SportAssist has been proud to support hundreds of local kids, helping them play the sports they love, and is looking forward to expanding our support for youth and our community in the years to come. Visit the SportAssist Online Application page.

FOOD
There is no outside food permitted into any of the facilities at City Centre Park.  City Centre Grille boasts a full menu prepared by our team. While at Langford Lanes, we offer food and beverage service from City Centre Grille to your lane. 

ALCOHOL 
City Centre Grille and Langford Lanes are fully licensed with a wide assortment of alcoholic and non-alcoholic beverages from which to choose from. You are not permitted to bring in any outside alcohol or any other substances.  We take our responsibilities serious to keep our staff and guests safe and adhere to our alcohol and substance abuse policy.

SMOKING
City Centre Park is a non-smoking recreational park and you must leave the property if you wish to smoke. This applies to e-cigarettes and vapes.

LARGER GROUP/FACILITY RESERVATIONS
For any larger groups (Schools, Businesses, etc..) that wish to reserve at City Centre Grille, Langford Lanes or Mini-Golf, please contact bowling@citycentrepark.ca. For any inquiries about booking the arenas (Eagle Ridge Community Centre or Westhills Arena) or the Turf Fields (Starlight Stadium or Goudy Field), please email booking@citycentrepark.ca. For Birthday Parties, please see our Birthday Parties Page.

AGE RESTRICTIONS – SOMETHING FOR EVERYONE
We welcome your family of all ages or group of all sizes, there is a wide range of enjoyable activities for everyone. We offer different experiences no matter the season or time of day. In all our facilities, children 12 and under must be accompanied by a parent or guardian. Please note that minors are only permitted in the Grille until 10pm due to our liquor license.

PARKING
Parking at City Centre Park is available on a first come, first serve basis. With multiple facilities within the Park and special events happening on a regular basis, you may need extra time on event dates to locate a parking space. You can see upcoming special events that may cause parking challenges HERE. There are also several overflow lots within the area. SEE MAP

BATHROOMS
Bathrooms are located within each facility during the varying hours of operation.

FIRST AID
Please contact any City Centre Park staff member for assistance in the event of an emergency.

TRANSIT
BC Transit has buses 39, 46, 58 and 65 which will drop you off on Langford Parkway adjacent to City Centre Park. Please see the BC Transit website or you can call the Langford Transit Centre, which is open 24 hours a day 250-385-2551.

LOST AND FOUND
Please contact us at 250-391-1738 to inquire about any lost items. The lost and found is located at the Eagle Ridge Centre. We do not hold or look for items in the lost and found.

ACCESSIBILITY AT CITY CENTRE PARK

All of the facilities at City Centre Park are wheelchair accessible and have accessible washrooms. City Centre Park employees who work directly with customers receive training on how to interact with customers with disabilities, helping to provide the most inclusive environment for all.

This training includes:
1. How to interact and communicate with people with various types of disability.
2. How to interact with persons with disabilities who use an assistive device or require the assistance of a guide dog or other service animal or the assistance of a support person.
3. What to do if a person with a particular type of disability is having difficulty accessing the goods or services of City Centre Park
4. What service discounts, special rates, or other accommodations we offer at City Centre Park for customers with certain disabilities.

CITY CENTRE GRILLE
1. Customers with accessibility issues are offered a table where they can maneuver easily throughout the restaurant, as well as providing a nearby seat for customers who may have difficulty walking long distances.
2. Printed menus are available for customers who may not be able to access the QR code menu.
3. All service staff can outline menu options and explain the different options available with sides as well as price.

LANGFORD LANES
1. We offer a “special needs” rate for customers with cognitive or learning disabilities, which also applies to the customers’ intervenor/support person. This rate includes the cost of shoe rentals, and is available on our Standard Lanes only, valid Monday-Friday from 10am-5pm, based on availability of standard lanes. These reservations are available to be booked over the phone through our reception staff, or on a walk-in basis, but not available to be booked online.
2. Some customers with disabilities such as a wheelchair are not required to pay for shoe rentals. If a customer with a physical disability is unable to wear the rental bowling shoes, they should be offered disposable shoe covers as an alternative to ensure they are safely able to access the approaches while maintaining their personal safety and dignity.
3. Customers with a support animal should be given priority on specific lanes where there is less traffic around their support animal from other customers. Our cosmic bowling hours and video music hours are posted on our website so that it is clear for people who may have vision disabilities or mental health disabilities to allow them to make an informed choice on when the physical environment may not be suitable for them. We have disposable ear plugs available if a customer with a mental disability requires them to limit the noise stimulation.

MINI GOLF
Any person with a cognitive disability who wants to play minigolf with an assistive care worker, need only pay for one minigolf admission, and their care worker would be able to join them free of charge.

WESTHILLS ARENA (INDOOR/OUTDOOR ICE, PUBLIC SKATE)
1. Customers in a wheelchair can access the ice; however, for safety reasons, electric wheelchairs are not permitted on the ice. We have “skate buddies” available for customers who require them. They are limited in number and available on a first-come, first-serve basis. Skates are required on the ice for safety reasons unless a guest is in a wheelchair.

**It should be noted that the City Centre Park is not part of the Westshore Access Pass program.